FAQs

In order to expedite your order efficiently, we offer on-line ordering. Of course, you can always reach us at the address and phone number listed at the bottom of this page for information regarding your order, or further inquiries.

Lead Times

Lead times are mandated by the individual manufacturers and are provided to give a general timeframe for delivery. Since many of our manufacturers are overseas and the nature of the product often requires custom work, we cannot guarantee exact delivery dates.

Shipping Costs

Shipping costs are indicated on each individual product page. Often shipping is included with the cost of the item.

Return Policy

Returns are for store credit only. In addition, a non-negotiable 25% re-stocking fee will apply.

Order Cancellation

If you wish to cancel your order before it has been received, the non-negotiable 25% re-stocking fee will apply.

Why It's Safe to Shop at Sunset Settings

Sunset Settings understands the importance of keeping your personal information safe and secure.

We begin your order with your emailed request and then follow it up with an email or personal call to answer questions or finish the order. You can email us with your credit card information or let us know the best time to call to take the information over the telephone.